The Company Privacy Policy
Welcome to the Izibuko Eyewear website located at www.izibukoeyewear.com and other related domains (Herein referred to as “Website”), operated by K2021474621 ( South Africa) (PTY ), (LTD) trading as Izibuko Eyewear ( herein referred to s“we,” “us,” or “our”).
We encourage you to read this Policy carefully. All updates and/or modifications to this Policy will be made on this page of our website. By continuing to use and/or access this website, you signify to have read, understood and agree to be bound by the terms set forth in this Policy. This Policy is effective as of 10 October 2022.
We value the security and privacy of your data and information as you use our website. Please review our Privacy Policy (herein referred to as “Policy”) which describes the kind of data (herein referred to as Information) we collect and how it is collected while you use our website. We also outline the privacy practices that The Online Source follows while collecting, utilising, sharing with other parties and protecting your information during your visit on our website. We also furnish you with the controls you have regarding your information.
By visiting the izibuko eyewear website, creating an account with us or otherwise providing yours or others’ personal information, (herein referred to as data) you are expressly consenting to the uses set forth in this Privacy Policy and you acknowledge and confirm that you have permission to provide us with all personal information provided. If you do not agree with this Privacy policy or our terms of usage, please do not access or register on the site.
Why do we collect the INFORMATION?
We collect the data to provide an optimal and user friendly interface and navigation experience on our website. We also analyse trends for product selection, marketing, to process and deliver purchases, process and deliver returns, backorders , pre-orders, provide customer support and aftersales customer service communication.
We also use your customer information to protect you against fraudulent and unauthorised transactions by identifying potentially unauthorised users, comply with applicable legal requirements, South African industry standards and to enforce our terms of usage terms and policies.
How do we obtain the INFORMATION?
We obtain information in two ways, directly or indirectly. When you create an account on the website, sign up to reciever our newsletter , comment, make a purchase, contact us by email, whatsapp or phone call, this information that is voluntarily and directly provided by you to us is collected directly as personal information.By submitting your Personal Information on the Website, you give your consent to the collection, usage and disclosure of your Personal Information as set forth in this Privacy Policy.
When you visit our website or interact with it through related third party websites or applications on the internet, we use data collecting technologies such as cookies, pixels, action tags error and usage data reports to collect indirect and anonymous information. (such as mouse clicks, mouse movements, scroll behaviour and/or keystroke activity, the browser you use, your computer’s IP address, and the URLs you visited before and after using our Website.)
In order to improve your user experience, we may use cookies, web beacons or similar tracking technologies. These “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, Cookies work by assigning to your computer a unique number that has no meaning outside of the Website. Our Cookies do not generally contain any personally identifying information. Most web browsers automatically accept Cookies, but you can usually configure your browser to prevent this. However, not accepting Cookies may make certain features of the Website unavailable to you.
We also collect data when you use or interact with our social media accounts including, but not limited to, Facebook®, Instagram®, Twitter®, Snapchat®, and YouTube® (Herein referred to as “Social Media”) and other accounts related to us third party platforms such as Linkedin, Google, pinterest etc ( Herein referred to as search engines).
Please review the privacy and data sharing policies of all third party websites, applications, social media and search engines that may have information or pages related to Izibuko Eyewear
Does Izibuko Eyewear use and share customer information?
We use your personal information to deliver your products and/or service deliverables, provide you with after sales customer services, authenticate website and account usage, inform you of relevant products/service/news through promotional emails or other forms of advertising, Please note that you will always be given the opportunity to unsubscribe from any direct promotional messages and/or e-mails. Furthermore, please note that you may still receive non promotional communication after unsubscribing. For example, if you have placed an order with us, you may still receive tracking information via email or sms.
Your information is only occasionally shared with authorised employees, freelancers and third party companies/individuals (herein referred to as service providers) in order to enhance your shopping experience through the hosting ,maintenance and development of our website. Other service providers may also need access to your information in order to process your credit card, deliver your products, conduct surveys and provide promotional services such as advertising. Please note that we will only share you Personal and anonymous data only as appropriate for them to do so.
Usage Data may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable Usage Data with or to our affiliates, licensees and partners for administrative, analytical, research, optimization, security and other purposes, but no such information will be linked with your Personal Information or be used to identify or contact you.
In the unlikely event that legal action is taken against us, we may share your Information: (i) In response to legal process in order to establish or exercise our rights to defend ourselves against legal claims; or as otherwise required by law.
At The online Source we understand the importance of your privacy. That is why we will not rent, sell or disclose your personal information to any unauthorized and unaffiliated company.
HOW SECURE IS MY CUSTOMER INFORMATION?
All transactions performed on our online store are encrypted with 128 SSL software which encrypts the information you input to reasonably protect it from being intercepted by unauthorised outside parties and hackers. Izibuko eyewear is committed to protecting its customers and visitors, to the extent permitted by law. We have taken reasonable levels of precautions to prevent the loss, misuse, unauthorised disclosure, alteration and destruction of our customers Private information. We employ and maintain security measures to ensure that your credit/debit card, contact and shipping/billing information are confidential and safe.
Unfortunately we cannot guarantee or warrant 100% security of data transmitted to or from our website via the internet. While we strive to protect your private information, you acknowledge that you do so at their own risk and release us from any and all claims resulting from or related to the use of intercepted information in an unauthorised manner. and are encouraged to take self protection measures such as cybersecurity and antivirus.
Furthermore, while we take reasonable action and steps to govern other service providers and limit third parties from having unnecessary access to your information, you acknowledge that we ultimately have no control over their privacy practices and cannot be held responsible for them. You hereby expressly agree that we are not liable in any way, for the acts, omissions or policies of our Service Providers or any other external sources with respect to your Information.
If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at info@izibukoeyewear.com
Consent and minors
Should you be prompted to of voluntarily share any personal information that does not belong to you, someone under your legal guardianship or someone who has expressly given you power of attorney (for example, your friend), you acknowledge that it is your responsibility to obtain their consent to share their private information with us and that they consent to receiving product, services, communication and promotional advertisement from Izibuko Eyewear.
This website is targeted to adults. We do not knowingly collect or solicit personal information directly from anyone under the age of 18. If you are a minor, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a minor we will delete that information as quickly as possible. If you are a parent or guardian of a minor and you believe your child has provided us with Personal Information, please contact us at info@izibukoeyewear.com
WHAT CHOICES DO I HAVE?
Even though it is needed to make a purchase or to take advantage of certain Izibuko Eyewear features, you reserve the right to refuse to provide your personal, contact and/or billing information and may request order fulfilment alternatives that do not require the exchange of said information by contacting us via e-mail or whatsapp. Please note that all information provided to us via our e-mail or whatsapp channel will be subject to all the terms and conditions outline in this page and this website. If you have any questions about how your information is being used, please don’t hesitate to contact us via our contact page.
CONDITIONS OF USE, NOTICES, AND REVISIONS
Our Privacy Policy and Terms of Use for Izibuko Eyewear are subject to change without notice. Said changes will go into immediate effect on the date and time that they are posted, will apply to all previous and current users of our website and will replace and supercede any prior policies that are inconsistent. Please make it a point to frequently review our policies for such changes. Your continued usage of our website, social media accounts and related services constitutes your acceptance of the practices and policies described in the revised Privacy Policy and Terms of Use. If you choose to visit Izibuko Eyewear, your visit and all disputes over privacy are subject to this Policy and our Terms of Use. If you have any concerns about privacy at Izibuko Eyewear please let us know via our contact page and will do our best to resolve it.